The Addis Ababa based Ethiopian Airlines, the largest aviation group in Africa and Skytrax Certified 4-Star global airline, was announced 2018 Best Airlines in Africa, 7th time in a row, by the African Airlines Association (AFRAA) during its 50th Annual General Assembly (AGA) held in Rabat, the Kingdom of Morocco.
The award was given on November 27, 2018 in recognition of the airline’s exceptional financial performance and customer service.
The Group CEO of Ethiopian Airlines, Mr. Tewolde GebreMariam, remarked, “We are thrilled to win this prestigious award. In the last seven years, we have been coming to AFRAA AGA and receiving this continental high-profile award every single year. We sincerely thank AFRAA and our sister African Airlines for the award. The award underscores the continuous efforts and hard work of Ethiopian employees who are highly committed for the extra ordinary success of our airline. The accolade also attests the soundness of our fast, profitable and sustainable growth plan, Vision 2025 and the associated business model. Our sincere gratitude also goes to our customers worldwide for giving us the opportunity to serve them, for travelling on Ethiopian in great numbers, for their continued feedback and support which is critical success factor in continuously improving our award-winning customer services.
Africa is registering rapid economic growth which holds a very strong future and I would like to remind my fellow industry partners, governments and all stakeholders that we all need to strategize on how we all can work together to capitalize on the opportunities arising from the business and investment boom in the continent and take the role of air connectivity to the next level. Most of all, we all need to synergize our strengths to realize the vision of creating a single and unified African Air Transport Market.”
Ethiopian Airlines registered a record in key financial metrics in the 2017/2018 fiscal period.